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FREQUENTLY ASKED QUESTIONS
FAQ: FAQ

Do you accept insurance? 

What is the cost of therapy at Houston Therapy?

Therapy sessions typically range from $125 to $300 per 50-minute session, depending on the therapist and type of service. Payment is due at the beginning of each session, and we accept cash, check, HSA and credit card.

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Some clinicians offer reduced-fee sessions based on financial need. Please contact us to discuss availability and find an option that works for you.

Houston Therapy does not accept insurance directly. We are out-of-network with all providers. We can provide a superbill after each session for you to submit to your insurance for potential reimbursement. We partner with Mentaya to help clients maximize out-of-network benefits. HSA payments are accepted.

How does out-of-network reimbursement work?

After each session, we can provide a receipt (superbill) that you can submit to your insurance company. Reimbursement amounts vary depending on your specific plan.

Please note:
 

  • We do not submit claims on your behalf

  • We cannot guarantee reimbursement

  • You are responsible for submitting claims to your insurance provider


We also accept HSA and FSA payments. Therapy does not accept insurance directly. We are out-of-network with all providers. We can provide a superbill after each session for you to submit to your insurance for potential reimbursement. We partner with Mentaya to help clients maximize out-of-network benefits. HSA payments are accepted.

Yes. All of our therapists offer a free 15-minute phone consultation to help you determine if it’s a good fit.

How do I choose the right therapist?

You can browse our therapists online or contact our intake coordinator for help matching with a provider based on your needs and goals.

Do you offer free consultations?

Do you offer in-person or online therapy?

We offer both in-person therapy in Houston and virtual therapy across Texas.

Where is Houston Therapy located?
We are located at 4646 Wild Indigo St #150, Houston, TX 77027 in the Galleria/Uptown area. We serve clients from across Houston including River Oaks, Memorial, The Heights, Midtown, Sugar Land, The Woodlands, and surrounding communities.

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What are your office hours?

Monday – Friday: 8am to 8pm Saturday: 8am to 3pm

 

What types of therapy do you offer?

Our licensed Houston therapists provide a full range of mental health counseling services:

  • Individual Therapy

  • Couples Counseling

  • Family Therapy

  • Child Therapy

  • Teen Counseling

  • Group Therapy

  • Psychological & Neuropsychological Assessment

  • Ketamine Assisted Psychotherapy (KAP)

  • Executive Coaching & Career Counseling

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What conditions and specializations do you treat?

Our therapists have expertise in:

  • Anxiety and Panic Attacks

  • Depression

  • Trauma and PTSD

  • ADHD

  • Grief and Loss

  • Life Transitions

  • LGBTQ+ Affirming Therapy

  • Substance Abuse and Addiction

  • Insomnia (CBT-I)

  • Relationship and Interpersonal Issues

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What therapy approaches do your therapists use?

 

Our clinicians are trained in a wide range of evidence-based methods, including:

  • Cognitive Behavioral Therapy (CBT)

  • EMDR and Brainspotting

  • Dialectical Behavior Therapy (DBT)

  • Somatic Experiencing

  • Psychodynamic Therapy

  • Acceptance and Commitment Therapy (ACT)

  • Mindfulness-Based Therapy

How can therapy help me?

Therapy can help you better understand yourself, manage difficult emotions, and improve your relationships. Many people seek therapy for anxiety, depression, trauma, stress, and life transitions, but also for personal growth and clarity.

Some common benefits of therapy include:

The results you get from therapy depend on your level of engagement and willingness to apply what you learn outside of sessions.

    • Better understanding of your thoughts, values, and goals

    • Improved relationships and communication skills

    • Healthier ways to cope with stress, anxiety, and emotions

    • Breaking unhelpful patterns and building new habits

    • Increased confidence and self-esteem

    • Greater clarity in decision-making and life direction

Do I really need therapy if I can usually handle my problems?

You don’t have to be in crisis to benefit from therapy. Many people seek therapy because they want extra support, a new perspective, or help navigating a challenging situation.

Seeking therapy is a sign of self-awareness and willingness to grow, not weakness. Therapy can help you build tools to manage stress, improve relationships, and prevent small issues from becoming bigger problems.

Why do people go to therapy, and how do I know if it’s right for me?

People come to therapy for many reasons, including:

  • Anxiety, depression, or emotional distress

  • Relationship or family challenges

  • Major life transitions (career changes, moving, divorce)

  • Feeling stuck, unfulfilled, or overwhelmed

  • Wanting to better understand themselves or reach personal goals

Therapy may be right for you if you’re ready to reflect, learn new skills, and make meaningful changes in your life.

What is therapy like?

Therapy is tailored to your individual needs and goals. Most sessions involve discussing current challenges, relevant past experiences, and progress over time.

Therapy can be:

  • Short-term, focused on a specific issue

  • Longer-term, addressing deeper patterns or personal growth

Most clients attend sessions weekly, especially at the beginning.

You’ll get the most out of therapy by actively participating. Your therapist may suggest strategies or exercises outside of sessions—such as journaling, reading, or practicing new skills—to help reinforce progress.

Do you prescribe medication or work with medical providers?

Houston Therapy does not prescribe medication. However, we often collaborate with physicians or psychiatrists when appropriate.

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Therapy focuses on addressing underlying patterns and causes of distress, while medication may help manage symptoms. For many people, a combination of therapy and medication can be effective.

Is therapy confidential?

Yes. Confidentiality is a core part of therapy. What you share in sessions is kept private and will not be disclosed without your written permission.

However, Texas law requires therapists to report certain situations, including:

  • Suspected abuse or neglect of a child or dependent adult

  • Risk of serious harm to yourself or others

  • Past abuse involving a clergy member or previous therapist (in certain cases)

Your therapist will review confidentiality policies with you at the start of treatment.

Can I access my health records?

Yes. In accordance with Texas law (HB 4224), you may request access to your health records by contacting our office. Requests are processed in compliance with state and federal regulations.

What is a Good Faith Estimate?

You have the right to receive a Good Faith Estimate explaining the expected cost of your care.

Under federal law:

  • You can request an estimate before scheduling services

  • You will receive a written estimate for non-emergency services

  • If your bill is $400 or more above the estimate, you can dispute it

For more information, visit:
https://www.cms.gov/nosurprises

Who regulates therapists in Texas?

Therapists at Houston Therapy are licensed and regulated by the Texas Behavioral Health Executive Council (BHEC).

Payment FAQ
Out-Of-Network Estimate

If you have any other questions we have not addressed here, please do not hesitate to contact us.  

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